Everyone, honestly. All ages, all lifestyles, all snack moods. The only people we’d gently steer away are those with nut allergies, because that would be a terrible time. Check the ingredient list on your chosen product before diving in, just to be safe.

We keep things clean. No parabens, no synthetic nasties, no stuff you can’t pronounce. Every ingredient is listed in full on each product page so you know exactly what you’re getting. If you have specific sensitivities, give it a read before you commit to a jar.

Unopened, 6 months from manufacture. Once you crack it open, try to finish it within 8 to 10 weeks for peak flavour. Realistically though, it never sticks around that long.

Straight to Buttermeup.co, any time of day or night. If you have questions before buying, Thailand folks can find us on Line Official @Buttermeup or fill in our customer form and we’ll get back to you within 24 to 48 working hours. We don’t bite. (The nut butter does though. In a good way.)

If you’re in Thailand you can pay by QR Code / PromptPay, Credit or Debit Card, or Cash on Delivery. International orders, we take Credit Card. That’s it. Easy.

Once it’s confirmed and paid, things move pretty quickly on our end. If you need to change something, fill in our contact form within an hour of ordering and before our 12pm shipping cutoff. We’ll do what we can.

We ship every day of the week with a cutoff at 12pm. Within Bangkok you’re looking at 1 to 2 business days, and the rest of Thailand is 2 to 3. For international orders it really depends on where you are in the world, so head to our shipping page for the full breakdown.

Domestic rates are handled by Kerry and vary depending on where you are in Thailand. For international orders, shipping starts from 1,000 to 2,000 THB via Thailand Post / EMS. You can see the full breakdown on our shipping page before you check out.

We’ll email you a tracking number once your order is on its way. You can also check in through the Track My Order section on our website whenever you like.

That’s completely on us and we’ll sort it out. Film a quick unboxing video and take a couple of photos, then send them through our contact form on the day your order arrives. We’ll get a replacement out to you at no extra cost.

Because we care about hygiene and the integrity of every small batch we make, we can’t take back products that have been opened or used. If you haven’t opened it yet and something’s come up, reach out and we’ll figure it out together. And honestly, once you taste it, we’re pretty confident you won’t want to.